FAQS

Check out the answers to some of our most frequently asked questions below. If there’s something you still need to know or an answer isn’t detailed enough, please get in touch for more information.

WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?

We accept all forms of Health Insurance but there are differences in what some cover in certain hospitals

WHAT IS YOUR NEW PATIENT PROCEDURE?

New patients need a referral from GP or specialist then can call clinic to arrange appointment

DO I NEED A DOCTOR’S REFERRAL?

Yes, a current referral is required to consult with an orthopaedic surgeon. The referral can be from either your General Practitioner, Specialist or the Hospital.

DO YOU DO ALL TYPES OF ORTHOPAEDIC SURGERIES?

Gippsland Orthopaedic Group do not see patients with spinal/back problems or perform hip arthroscopy.

WHAT DO I NEED TO BRING TO MY APPOINTMENT?

When you come for your appointment you will need to bring:

  1. A current referral (as explained above)

  2. Medicare Card

  3. Health Care Card and/or Pension Card if you are eligible

  4. Workcover / TAC  details and claim number. if applicable

  5. Private Health Insurance / DVA details, if applicable

  6. Any relevant scans or x-rays


It is important to understand that you may be billed by Gippsland Orthopaedic Group for your consultation.